Automation is one of the keywords of digital transformation, boosted after Covid-19. In this scenario of technological changes, Robotic Process Automation (RPA) has attracted great attention.
This type of task automation solution that uses scripts and robots to replicate human operations has proven to be very important for companies in different markets.
According to a study by Precedence Research, the global RPA market (with estimated size of US$2,65 billion in 2021) will more than triple its size by 2026, with an expected value of US$ 8,8 billion. By 2030, this number should reach US$ 23,9 billion.
But what is Robotic Process Automation and why has it achieved so much growth?
What is Robotic Process Automation (RPA)?
It is a kind of automation dedicated to the implementation of robots to perform repetitive processes, to which human work is considered to be a waste.
Robots, in this case, are not those metallic machines normally associated with the word, but computer software. The purpose of this software is to replicate human behaviour as accurately as possible.
Robotic Process Automation is an ideal mechanism to increate productivity in digital systems by reducing interface tension between machines and humans.
How does RPA work?
It works like this: the robot receives necessary instructions for a task. For example, an order of clicks and commands to insert document information on a database.
If this was done by an employee, this task could be very time consuming and generate significant errors. Afterall people get distracted, specially while performing such heavy tasks, which may produce flaws on typing and other inconveniences.
Since RPA minimizes the possibility of such negative events to occur, and finishes tasks with much more agility, it is also an important ally for Artificial Intelligence. RPA only executes whatever it is programmed to do, but Machine Learning algorithms may provide it with more dynamism and versatility, thus enlarging its possibilities.
What are the benefits of Robotic Process Automation?
There are many benefits for utilizing Robotic Process Automation, especially the easiness of implementation. This bot can be implemented in a software interface already used by the organization, not requiring huge efforts for applying it.
Below are other benefits of RPA.
The use of RPA provides an important benefit for business: it guarantees work standardization and integrated management. Repetitive tasks usually stimulate distractions on workers, that are also more susceptible to errors caused by tiredness or lack of ability.
Using RPA guarantees a standardized quality capable of avoiding waste of time and resources caused by rework.
One of the biggest concerns in organizations is the improper access and manipulation of data, an issue that could bring severe complications with GDPR regulations.
RPA application increases data security as it can be responsible for imputing information in database without anyone having contact with sensitive customer data, decreasing leakage possibility.
Reduced costs, increased revenues
All advantages previously listed point to one direction: the reduction of costs due to inefficient processes. At the same time, a company begins to increase its revenues from the moment it can better allocate its human resources to tasks where their talent is fundamental and relevant.
Talk to one of our consultants to see how you can increase your revenues and efficiency by applying RPA in your business!